# Unable to Access Alfresco

**URL:** <https://discourse.oceanobservatories.org/t/unable-to-access-alfresco/902>\
**Category:** HelpDesk\
**Created:** [April 14, 2025, 7:46pm UTC](https://discourse.oceanobservatories.org/t/unable-to-access-alfresco/902 "2025-04-14T19:46:24Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![iblack](https://avatars.discourse-cdn.com/v4/letter/i/3ec8ea/32.png) [@iblack](https://discourse.oceanobservatories.org/u/iblack)\
**Post date:** [April 14, 2025, 7:46pm UTC](https://discourse.oceanobservatories.org/t/unable-to-access-alfresco/902/1 "2025-04-14T19:46:24Z")

</div>

When I use the Alfresco link on this [page](https://oceanobservatories.org/knowledgebase/how-to-locate-sensor-calibration-documents-for-ooi-instruments/), I get a Not Found notification.

Is there a new location for obtaining discrete sample information and device files?

Thanks!

---

<div class="post-metadata">

**Author:** ![kcooley](https://avatars.discourse-cdn.com/v4/letter/k/c6cbf5/32.png) [@kcooley](https://discourse.oceanobservatories.org/u/kcooley)\
**Post date:** [April 15, 2025, 12:21am UTC](https://discourse.oceanobservatories.org/t/unable-to-access-alfresco/902/2 "2025-04-15T00:21:24Z")

</div>

Datasets from many OOI cruises are now available from the Raw Data Archive in the `cruise_data` folder here: [https://rawdata-west.oceanobservatories.org/files/](https://rawdata-west.oceanobservatories.org/files/)  
If the documents you need are not there, you can still access the new Alfresco (v4.2) by logging in with CI Logon at [alfresco.oceanobservatories.org](http://alfresco.oceanobservatories.org). Shareable links for individual files can be copied from Alfresco by users after logging in.

Thanks!

---

<div class="post-metadata">

**Author:** ![jglatstein](https://avatars.discourse-cdn.com/v4/letter/j/87869e/32.png) [@jglatstein](https://discourse.oceanobservatories.org/u/jglatstein)\
**Post date:** [April 15, 2025, 2:28pm UTC](https://discourse.oceanobservatories.org/t/unable-to-access-alfresco/902/3 "2025-04-15T14:28:58Z")

</div>

Hi Ian,  
The new link is: [Alfresco » Login](https://alfresco.oceanobservatories.org/share/page?pt=login)

Thanks for pointing this out. We will update the page.

Jeff

---

<div class="post-metadata">

**Author:** ![iblack](https://avatars.discourse-cdn.com/v4/letter/i/3ec8ea/32.png) [@iblack](https://discourse.oceanobservatories.org/u/iblack)\
**Post date:** [May 14, 2025, 8:57pm UTC](https://discourse.oceanobservatories.org/t/unable-to-access-alfresco/902/4 "2025-05-14T20:57:41Z")

</div>

Hi Jeff,

Thanks for the new link.

I’ve attempted to login with CI Logon and am met with an error.

 ![alfresco_page](https://canada1.discourse-cdn.com/flex036/uploads/ooidata/original/1X/116aaa1860d79ee211f6cc936eb19b21dc7d8acc.png)

The error remains the same when I use the Back to My Dashboard button.

Any thoughts?

- Ian

---

<div class="post-metadata">

**Author:** ![jglatstein](https://avatars.discourse-cdn.com/v4/letter/j/87869e/32.png) [@jglatstein](https://discourse.oceanobservatories.org/u/jglatstein)\
**Post date:** [May 19, 2025, 4:40pm UTC](https://discourse.oceanobservatories.org/t/unable-to-access-alfresco/902/5 "2025-05-19T16:40:52Z")

</div>

Hi Ian,  
Please try again. There was a permissions setting needing adjusting.

Jeff

---

<div class="post-metadata">

**Author:** ![megyoder](https://avatars.discourse-cdn.com/v4/letter/m/b5a626/32.png) [@megyoder](https://discourse.oceanobservatories.org/u/megyoder)\
**Post date:** [July 1, 2025, 12:17pm UTC](https://discourse.oceanobservatories.org/t/unable-to-access-alfresco/902/6 "2025-07-01T12:17:58Z")

</div>

I’m also getting the same error message with the CI Login trying to get onto Al Fresco.